Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase.
If you are not fully satisfied, you may request a return in accordance with the policy below.

1. Return Eligibility

  • Brand-new and unused products may be returned within
    30 days from the date of delivery.
  • Returned items must be in their original condition, including original packaging,
    tags, manuals, and accessories.
  • Products that are damaged, used, altered, or missing parts may not be eligible
    for a full refund.

2. Free Returns

We offer free returns for eligible products within the 30-day return period.
Customers may contact our support team to obtain return instructions and a prepaid
return label if applicable.

3. Non-Returnable Items

The following items are not eligible for return unless defective or damaged upon arrival:

  • Final sale or clearance items
  • Gift cards
  • Customized or personalized products
  • Digital/downloadable products
  • Hygiene-sensitive items (if applicable)

4. Refund Process

Once your returned item is received and inspected, we will notify you regarding
the approval of your refund.

  • Approved refunds will be processed within
    3–5 business days after the returned item is received.
  • Refunds will be issued to the original payment method used for the purchase.
  • Depending on your bank or payment provider, it may take additional time for
    the refund to appear in your account.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within
7 days of delivery with photos and order details.
We will arrange a replacement or full refund at no additional cost.

6. How to Start a Return

To initiate a return, please contact our customer support team with:

  • Your order number
  • Product name
  • Reason for return

Customer Support Email:

[email protected]

Return Address:

1155 Galleria Way,
Glendale, CA 91210,
United States

7. Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Email:

[email protected]

Website:

evryjewelsco.com

EVRY JEWELS